I would recommend this company to family and friends. They were so professional and courteous, they took care of everything with my insurance company so I had to deal with no stress from the insurance company. The work done was impeccable, they did all that they said they would and no surprise charges at the end. For once in my life I dealt with a company that could be trusted.
Better Business Bureau
Cedric was prompt, communicative, and professional from start to end of the process. His PDF quote sent via email was clear and comprehensive. The quote was very reasonable, and he even bumped me up in the schedule when he had an opening. His crew finished the roof in a single day (about 7 hours), and left the property in good condition. Highly recommend!
Google
Cedric was prompt, communicative, and professional from start to end of the process. His PDF quote sent via email was clear and comprehensive. The quote was very reasonable, and he even bumped me up in the schedule when he had an opening. His crew finished the roof in a single day (about 7 hours), and left the property in good condition. Highly recommend!
Better Business Bureau
Cedric was prompt, communicative, and professional from start to end of the process. His PDF quote sent via email was clear and comprehensive. The quote was very reasonable, and he even bumped me up in the schedule when he had an opening. His crew finished the roof in a single day (about 7 hours), and left the property in good condition. Highly recommend!
Yelp
Every happy with the work done
Google
We knew our roof needed to be repaired after many wind/hail storms,. Several contractors rang our doorbell to suggest we use their company for the work, but we didn't get great vibes from most of them until one - Storm Guard of DuPage - stopped over. They took pictures of our roof to show us the damages, and our insurance company confirmed the need for the entire roof to be replaced. Marc Acerra (Storm Guard) stepped in and represented us throughout the entire process, getting all the necessary permits and working with our insurance company, saving us that extra work. He was in constant contact with us, too, checking in and keeping things on track. Everything went as he explained it would and the work Storm Guard did was phenomenal! The replacement from start to finish only took 10 hours, and the crew cleaned up every bit of debris that landed in our yard. We're confident that the next round of storms won't affect our roof at all because of the way they installed the tiles and underlayment. Very secure and waterproof. Don't be afraid to enlist Storm Guard's assistance - they are trustworthy, professional, and are truly excellent craftsmen.
Google
I have seen Storm Guard servicing our subdivision for many years. Marc took care of the insurance claim process from start to finish. Quality work was performed as promised and was very cost effective. Marc had an excellent customer service with consistent follow through. He came to all the meetings on time and responded to all communications as needed. Thank you, Marc! I am grateful for the quality work and the excellent service. My best wishes to you and your team. Hope Q
Google
Had hail damage to the roof. Mark and Jacob walked us through the entire process. Everything went flawless. Crew finished the work in a little bit over a day, when finished, they cleaned after themselves. Very satisfied. Would recommend.
Google
Marc from Storm Guard was very helpful in getting our roof replacement approved with our insurance company. First time was rejected but they helped us with a second claim and it was approved. The crew worked very hard and got the job done in one day, before some storms came in. They did a great job cleaning up too. Our new roof looks great!
Google
I have seen Storm Guard servicing our subdivision for many years.
Marc took care of the insurance claim process for me from start to finish. Quality work was performed as promised and was very cost effective. Marc had an excellent customer service with consistent follow through. He came to all the meetings on time and responded to all communications as needed.
Thank you, Marc! I am grateful for the quality work and the excellent service. My best wishes to you and your team.
Hope Q
Better Business Bureau
We had hail damage in our roof. They came in to provide the quote very expeditiously, walked us through the entire process, step by step. Actual work was done in a little over a day, cleaned up after themselves. I would recommend and use them again. I actually asked for a quote for windows.
Yelp
I recently got a roof replacement. Sales rep Marc persevered and did a great job of working with our insurance company Allstate to eventually get a roof replacement. New roof looks amazing! Their team came in and did it in just one day. Marc also made paperwork easy and was extremely friendly.
Google
It was a pleasure to have Storm Guard replace our damaged roof. Professional, timely service and hassle free collaboration with our home owner’s insurance made the entire experience top-notch.
Google
Storm Guard did a great job. They broke down the costs and installed my roof to spec. The final product looks awesome to my curb appeal. I hope to work with them again if I need something.
Google
Storm Guard did a great job working with my insurance company, breaking down the costs and installing my roof. The installation was done within a day and the roof looks great.
Google
I had a great experience with StormGuard, Elgin all around. Marc, the sales manager for StormGuard, worked very hard with us and our insurance company. He was always great with his follow ups and updates. Our brand new roof and brand new 5" gutters and down spouts look great and will be good for the next 20 years! Thank you Marc and StormGuard Elgin, Illinois, it was a pleasure doing business with you.
Google
Storm Guard of DuPage did a great job on the roof. Hats off to Marc and Steve. They both did a fantastic job. Also, the installation crew worked hard throughout and did amazing work.
Google
Storm Guard of DuPage did a great job on the roof. Hats off to Marc and Steve. They both did a fantastic job. Also, the installation crew worked hard throughout and did amazing work.
Google
Cedric and his Storm Guard team did a great job from the first interaction to our final walk thru. I would recommend working with them if you are looking to have any roofing work done. Good honest guy just trying to run his own business and doing it well.
Yelp
I had an excellent experience with Cedric and his team. The crew worked extremely hard to beat a pending storm and ensure my roof was secure. Cedric was very patient as I asked many questions and vetted him thoroughly including validating he was properly registered and bonded. To be honest I was initially very cautious and apprehensive. He was omnipresent from our first meeting to meetings with the adjuster to being on site at the start and finish of each day to make sure all went as planned.
Google
As a result of a storm last year, I noticed numerous roofing tiles had blown off my roof into my yard. I determined that I was going to need some repair and/or replacement to my roof. I attended the ****** **** Convention Center Home owners showcase, where I met a representative from Storm Guard who scheduled an appointment to inspect my roof. The inspector was prompt, professional, quite knowledgeable and very pleasant. He determined that I had experienced hail and wind damage to my roof. He assisted me in contacting my insurance company and working through the process with them. The owner, Mr. ****** Welch, personally came to my home and reviewed the process of replacing the roof. I was told that weather-permitting, the work would be completed in 2 days. Everything that Mr. Welch stated occurred exactly. The workers showed up on time, completed the work within the 2 day period, in a professional workmanlike manner, thoroughly cleaned up the area and did a beautiful job. I am thrilled with the look of my new roof and fact that it was done quickly and without any problems. I would totally recommend this franchise to everyone.
Better Business Bureau
I wanted transoms in the picture window. Mario came out to discuss sizing so that the proportions were correct for the size of the window. He was very professional and took the time to discuss the various options. Later, we had a miscommunication in the original order resulting in a misordered window. Mario called immediately and worked with us to find a solution that pleased both parties. I am very happy with the level of service and the quality of the Windows.
Yelp
We are very happy with both the work and services that were performed by Storm Guard. Management worked closely with our insurance company and adjuster, making my life easier because I did not have to make multiple phone calls. They were always very responsive to my calls and questions, and came by regularly to check on the work. The workmen themselves were outstanding - we can't say enough about them. They did an excellent job and were very respectful of our property. They placed drop clothes on all of the landscaping and removed all of the trash (including nails) when they were finished. We are very happy with the finished product and highly recommend the company.
Better Business Bureau
We are very happy with both the work and services that were performed by Storm Guard. Management worked closely with our insurance company and adjuster, making my life easier because I did not have to make multiple phone calls. They were always very responsive to my calls and questions, and came by regularly to check on the work. The workmen themselves were outstanding - we can’t say enough about them. They did an excellent job and were very respectful of our property. They placed drop clothes on all of the landscaping and removed all of the trash (including nails) when they were finished. We are very happy with the finished product and highly recommend the company.
Yelp
Mario came knocking as he went door to door. Most people are skeptical of any sales person at the door but I had some experience with this sort of thing, so I listened to what he had to say. Storm Guard claimed to work closely with my insurance company to see that I could get a new roof and that’s exactly what happened. The owner, Cedric, came after and we called my insurance company together. Storm Guard met my insurance adjuster when he came to inspect the roof and made sure they saw damage. Within a couple weeks I had a brand new roof and it looks great. Storm Guard was professional and punctual. Their on-going communication from start to finish was impeccable. Cedric and all of his employees were the nicest and most attentive guys to work with.
Yelp
